Reviewed by Annie Ward · Updated
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HR for Hospitality Businesses and Employers

Specialist HR for hospitality employers, operators and businesses across the UK.

From tronc and tipping to seasonal contracts and high turnover, we help hospitality operators stay compliant and keep great people.

Case snapshot

12-site restaurant group, tronc rebuild & NMW audit

Rebuilt a written tronc policy and corrected a £48k NMW exposure across uniform and training-time deductions ahead of HMRC review.

Hospitality operators face some of the most complex pay and time-recording obligations in the UK. We help groups and independents build defensible rota practices, lawful tronc arrangements and grievance processes that hold up under scrutiny, without slowing service.

Hospitality HR challenges we solve for employers

The recurring people problems hospitality businesses bring to us, and how we fix them.

Tronc and tip distribution

Implementing the Employment (Allocation of Tips) Act 2023 with a written policy, fair allocation and records that survive a tribunal claim.

National Minimum Wage compliance

Uniform deductions, training time and salaried-hours workers regularly trigger HMRC enforcement, we audit pay against the latest NMW rates.

Seasonal and zero-hours workforce

Right-to-work checks, holiday accrual on variable hours and lawful end-of-season terminations for casual and fixed-term staff.

Grievances at pace

Front-of-house disputes, allegations of harassment and customer-facing misconduct handled quickly with proper investigation.

Trusted & accredited

Accreditations & memberships

Our sponsors & senior advisors hold active membership with the UK's leading professional bodies.

  • CIPD Logo
    CIPD
  • Institute of Directors (IoD) Logo
    Institute of Directors
  • British Safety Council Logo
    British Safety Council
  • ISO 9001 Quality Management Logo
    ISO 9001
  • ISO 27001 Information Security Logo
    ISO 27001
  • Cyber Essentials Certified Logo
    Cyber Essentials
  • Investors in People Gold Logo
    Investors in People — Gold
  • RoSPA Member Logo
    RoSPA Member
  • Carbon Saver Certified Logo
    Carbon Saver Certified
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