An HR service at an affordable price, designed with small businesses in mind.
Once you start to employ people you will enter the HR minefield, we are here to help you find a safe path through.
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Human Resources is a collection of functions that help an organisation to deliver value through its staff. It charts an employees progress from seeing the advert, attending an interview, day one and then their day to day involvement with HR, until finally leaving the organisation. In other words it is the life cycle of your employee.
Our HR Services save you time, money and having to deal with difficult employee situations on your own. We will manage all aspects of your HR and administration leaving you to focus on your business.
We are approachable HR experts who get to know your client’s businesses well and get a kick out of helping them succeed. Our clients describe us as ‘reassuring’ and ‘knowledgeable,’ and that makes us happy. We have a broad view on employment issues.
Your people are your biggest asset so getting HR right is crucial. We’re experts on the legal side – working with us means you’re up to date on changing Employment Legislation. We’re hugely experienced too on employee relations, management development, succession planning, employee benefits and rewards – all the tools you need to attract and keep the best staff.
We’ve structured our services precisely to meet the needs of small business owners – from start ups to companies that are expanding fast – working with us means you have your people sorted, so you can concentrate on what you do best.
At HR Service Centre we understand the pressures small business owners are under. With so many demands on your time, dealing with your own people on top of your customers can be really difficult. You know you should be working on the business, and not in the business, but when HR doesn’t run smoothly, your whole operation is threatened.
We understand that for many companies, managing their HR with spreadsheets can sometimes get in the way of the important stuff, like growing the business, which is why we’ve partnered with Breathe HR, to help take the hassle out of HR.
Keep all of your employee information and documents at your fingertips in one centralised location. Our cloud-based system means you can access data on the move. BreatheHR software works on all devices – PC, Mac, iPad, iPhone and Android.
You can sign up to our retained service and our friendly team will be on hand to help with your HR queries. We pride ourselves on getting to know you and your business well, so we’re on hand to offer timely and relevant advice and guidance.
Our retained HR service is charged on a cost per employee basis or the service can be tailored to meet a specific need; you may want a specific project undertaken for example an Employee Option Survey or new contracts of employment.
We’re experts on the legal side – working with us means you’re up to date on changing Employment Legislation.
People management is key in any business. Employees do not come in a “one size fits all”, they need to be managed. Employees who perform well will in turn help grow and develop the business. We have experts in Leadership Development, Coaching and Counselling. We can design, implement and analyse Employee Opinion Surveys as well as Designing and implementing a Performance Development review process. Along with Job Evaluations and Job Description reviews to help you get started.
HR Service Centre Helpline Services (Monday to Friday 9:00 – 17:00, 52 weeks a year excluding Bank and Public holidays) via telephone or e-mail.
Disciplinary and grievance situations are never pleasant. With HR Service Centre you can rest assured that you will comply with the required legal process. We can also chair meetings for you and help make the process as painless as possible holding your hand throughout.
Redundancy situations can be fraught with issues and at the same time you need to remain focused on running the business. There is a process to follow from the initial consultation to final redundancy. If you get it wrong it can be expensive and you need to ensure that you end up with the best staff to move the business forward and ensure the staff that are leaving are treated fairly.
All employees are protected against discrimination whether it is direct or indirect. Age, race and sex discrimination are just three examples covered by the Equality Act 2010. We can help you write the appropriate policies to ensure that you and your staff are covered.
Absence can be disruptive to any business whether it is just a day or long term. We have the tools to help you manage long and short term absence. From giving the right guidance when someone goes on Maternity leave to implementing return to work interviews and measuring tools as well as training your managers on how to use them. You would be surprised at the significant improvements that can be made.
At HR Service Centre we understand the importance of Contracts of Employment for your business. As soon as you offer someone a job, even verbally, a contract exists. You must provide a written Statement of Employment within two months of the employee’s start date. This Statement of Terms is the minimal legal requirement; however it does not protect your business, so we would always recommend drawing up a formal Employment Contract.
A comprehensive Contract of Employment allows an employer to be clear on an employee’s duties and responsibilities, so that everyone knows exactly what is expected of them. We can help you decide which contract is the correct one, Full-time, Temporary, Fixed-term, Job-sharing, Annualised, Term-time, Zero hours, Casual the list goes on.
Dismissing a member of staff sounds easy, but if you get it wrong you could end up with unfair dismissal claims or any other number of claims, constructive dismissal, wrongful dismissal or claims for discrimination. You need to get it right and follow the ACAS Code of Practice, we can make sure you don’t get tripped up along the way.
Effective holiday and sickness policies are a must, HR Service Centre can provide comprehensive policies.
Transferring/selling your business is an exciting time and you need to get it right. HR Service Centre can help manage this challenging time and ensure you act within employment legislation.
To start with we will establish if TUPE applies and then carefully guide you through the required process. Our TUPE experts will provide all the advice and letters to ensure that nothing is left to chance.
The rules covering working hours are set out under The Working Time Regulations (1998) and states the maximum working week is 48 hours.
You are responsible for the maximum weekly working limit, night work limits, time off, rest break entitlements and paid leave entitlements. We can make sure your contracts of employment ensure that this area is covered.
Getting HR right can be a headache for small business owners. Following the right procedures, staying up to date with changing laws and dealing with personnel issues can all pull you away from your business. Take our free HR Health check to get you started.
We have developed a number of toolkits to help you manage some of the more difficult aspects of HR. Absence management, performance management, disciplinary & grievance and redundancy/TUPE.
