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Charity HR and Employment Law Support for UK Charities and Non-Profits

charity hr for UK employers and businesses.

We provide outsourced charity HR, employment law advice and a dedicated helpline for organisations that need robust governance on a restricted budget.

Case snapshot

National charity, funding loss across 34 staff

Ran collective consultation when a three-year grant ended, redeployed 11 staff into commissioned services and closed the programme with no successful claims.

Charities carry the same employment law obligations as any commercial employer, but with tighter budgets, funded fixed-term posts, volunteers alongside paid staff, and trustees who are personally accountable for how the organisation is run. We provide charity HR services and employment law support that meet those obligations without the cost of an in-house team.

What our charity HR services cover

Managing human resources for non-profits means covering every stage of employment with a fraction of the resource a commercial employer would have. Our charity HR service gives you a named adviser, a full policy suite and employment law cover for a fixed monthly fee, so the cost is predictable and reportable to your trustees.

We work with registered charities, CIOs, community interest companies, housing associations, faith organisations and grant-funded projects, from single-site organisations with five staff to national charities with several hundred.

  • Contracts of employment for permanent, fixed-term and grant-funded posts
  • Charity specific handbook covering volunteers, lone working and safeguarding
  • Recruitment, DBS and safer recruitment processes for regulated activity
  • Absence, performance, disciplinary and grievance case management
  • Restructures and redundancy when funding ends or a contract is lost
  • Employment law advice and tribunal defence from qualified specialists

How charity employment law differs in practice

The legislation is the same, but the context is not. Funded posts create fixed-term rights and repeated renewals that can become permanent. Volunteers can acquire worker status if you treat them like employees. TUPE arrives whenever a service contract moves between providers, which happens often in commissioned care, advice and support services.

Trustees also carry governance duties under the Charity Commission framework, which means employment decisions have to be documented well enough to show they were in the charity's best interests, not simply expedient.

  • Fixed-term contracts becoming permanent after four years of renewals
  • Volunteer agreements written to avoid inadvertent worker status
  • TUPE on commissioned contracts, mergers and service transfers
  • Redundancy consultation when a grant or funding stream ends
  • Trustee and senior leader exits handled with settlement agreements
  • Serious incident reporting where an employment issue crosses into safeguarding

Why non-profits choose outsourced charity HR

Outsourced charity HR costs less than a part-time HR manager and covers considerably more ground, because you get advisers, employment lawyers and document systems in one package. For most organisations we support, the annual fee sits well below the cost of a single defended tribunal claim.

It also protects continuity. When your operations manager or HR lead leaves, the policies, the case history and the advice line stay in place.

  • Fixed monthly fee that can be budgeted and reported to funders
  • No per-call charges, so managers raise issues early
  • Employment tribunal representation with insurance-backed cover available
  • Documented advice trail for trustees, auditors and commissioners

Charity HR helpline and employment law advice

Our charity HR helpline gives your managers and trustees direct access to an adviser who already knows your organisation, with same working day responses on urgent matters and written confirmation of the advice given.

Where a matter needs legal input, such as a settlement agreement, a tribunal response or a complex discrimination allegation, it is passed to employment law specialists within the same service rather than referred out to charity employment solicitors at hourly rates.

  • Unlimited telephone and email advice for named contacts
  • Letters, scripts and investigation packs drafted for you
  • Escalation to employment law specialists at no extra hourly cost
  • Annual review of contracts, handbook and HR records

Non-profit human resources best practices

The charities with the fewest people problems are consistent about a small number of things: written terms issued on day one, a handbook that managers actually use, honest probation reviews and a clear separation between volunteer and employee arrangements.

We put those foundations in place first, then keep them current as employment law changes, so your organisation is not relying on documents written for a workforce it no longer has.

  • Day one written statement of terms for every worker
  • Separate, well drafted volunteer agreements with no obligation language
  • Manager training on absence, conduct and difficult conversations
  • Equality, diversity and safeguarding policies aligned to funder requirements
  • Annual pay and role benchmarking against comparable charities

Charities HR challenges we solve for employers

The recurring people problems charities businesses bring to us, and how we fix them.

Grant-funded and fixed-term posts

Repeated renewals can turn a fixed-term post permanent, and the end of funding is a redundancy situation that still requires proper consultation and, where applicable, statutory pay.

Volunteers and worker status

Rotas, mandatory training and expenses paid beyond actual cost can all point towards worker status, bringing minimum wage and holiday entitlement with them.

TUPE on commissioned services

Winning or losing a commissioned contract usually transfers staff under TUPE, with inherited terms, liabilities and consultation duties on both sides.

Trustee governance and accountability

Trustees need decisions on pay, exits and conduct to be documented and defensible, both for the Charity Commission and for any subsequent claim.

Trusted & accredited

Accreditations & memberships

Our sponsors & senior advisors hold active membership with the UK's leading professional bodies.

  • CIPD Logo
    CIPD
  • Institute of Directors (IoD) Logo
    Institute of Directors
  • British Safety Council Logo
    British Safety Council
  • ISO 9001 Quality Management Logo
    ISO 9001
  • ISO 27001 Information Security Logo
    ISO 27001
  • Cyber Essentials Certified Logo
    Cyber Essentials
  • Investors in People Gold Logo
    Investors in People, Gold
  • RoSPA Member Logo
    RoSPA Member
  • Carbon Saver Certified Logo
    Carbon Saver Certified
Frequently asked

Charity Hr FAQs

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