From £200
Fixed monthly fee
24/7
Advisory helpline
CIPD
Qualified advisers
98%
Tribunal success rate
HRSC has provided outsourced HR and workforce law services since 2011. London is one of our actively staffed regions, with adviser coverage across Greater London.
A region is far too wide a unit to price or plan HR on its own, because the practical work happens county by county and town by town. What a region does show is the shape of the labour market you are hiring into, and that is worth understanding before you commit on an HR model.
Talk to a senior HR expert about your London team today.
Get a free consultationThe London employment picture
Business mix. Our London coverage runs across Greater London, where employer profiles are markedly different, ranging from dense commercial centres at one end to small-town employers at the other. Around 514,730 businesses sit inside the 62 towns and cities we cover, and the overwhelming majority are SMEs with no in-house HR function.
Where claims come from. Tribunal exposure in London concentrates in the same three areas it does nationally: dismissal following a undocumented process, discrimination claims arising from performance decisions, and holiday pay disputes involving irregular-hours staff. The difference between a defensible case and an expensive one is nearly always the paperwork that existed before the dispute started.
Recruitment and retention. Larger parts of London compete hard on pay and flexibility; smaller centres compete on culture. Getting pay benchmarking and flexible working policy wrong in either direction is one of the most common and most expensive mistakes we're asked to unpick.
Cross-boundary working. Staff routinely move between counties inside London. That affects place-of-work clauses, travel-time pay and how realistic a proposed change to terms actually is.
Talk to a senior HR expert about your London team today.
Get a free consultationWhat ERA 2025 changed for London employers
The Employment Rights Act 2025 reset several assumptions that older contracts and handbooks were built on:
- Day-one statutory sick pay. The waiting period is gone; absence policies written before 2025 are out of date.
- Reduced unfair dismissal qualifying period. Now six months, which sharply widens the pool of staff who can bring a claim.
- Guaranteed-hours obligations. Variable and zero-hours arrangements need restructuring: this hits hospitality, retail, care and logistics employers across London hardest.
- Expanded flexible working duties. Refusals now need a evidenced business case.
Every one of these requires a contract and handbook change, not just a policy note. That is the single most common reason London employers come to us.
What our London service includes
- Contracts and staff handbooks kept current with legislation.
- Redundancy, TUPE and restructuring support across multi-site operations.
- Tribunal representation with insurance-backed indemnity cover.
- Absence, holiday pay, disciplinary and grievance handling.
- Recruitment, onboarding and performance management support.
- Health and safety compliance where you need it.
- 24/7 helpline for urgent matters, plus HR software with absence tracking, e-signature document storage and a mobile app.
Fixed monthly fees start at £200. Every client gets a named HR adviser, a documentation specialist and a legal adviser rather than a shared queue.
Talk to a senior HR expert about your London team today.
Get a free consultationTrusted & accredited
Accreditations & memberships
Our sponsors & senior advisors hold active membership with the UK's leading professional bodies.
CIPD 
Institute of Directors 
British Safety Council 
ISO 9001 
ISO 27001 
Cyber Essentials 
Investors in People, Gold 
RoSPA Member 
Carbon Saver Certified
Regional, county or town-level support?
If you have one site, start with your town's page: it covers local wage expectations, sector mix and nearby coverage. If you operate across several towns in one county, the county hub is the right level. If you have sites in more than one London county, a regional retainer keeps a single handbook framework and one adviser team across all of them, which is what makes a multi-site redundancy or TUPE transfer manageable instead of chaotic.
Open the Greater London hub below to see the 62 towns and cities we cover.
Where we work
Serving employers across London
We offer on-site visits, support for hearings and investigations, and hands-on HR services across London and the surrounding area, with same-day remote support should that provide the fastest solution.
FAQs
HR outsourcing in London: FAQs
Quick answers to the questions we hear most often from London employers.